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Showing posts from September, 2010

"Enjoy Your Shopping!": A Never Ending Story

“Worth it” is what makes shopping considerably inviting. Shopping should be worth the trip; worth the expense; worth the merchandise; worth the experience; worthy of a smile and worthy to be told… One thing every selling personnel should understand is that the whole shopping experience for customers starts from the moment they thought of buying something from a shop. Their expectation of satisfaction begins even before making a purchase; even before hearing those shopping attendant’s uttered welcome greeting “Good morning Sir/Ma’am, enjoy your shopping!” Therefore at a store’s end, they should have a mindset that their goods and services live up to its general idea as feel-good items and moments. More so, their role is to ensure that such experience will be carried out satisfyingly. With that as a selling point, every customer’s day of shopping with them will start off with excitement and anticipation. Thus, selling personnel have to feel the same enthusiasm in making sure that cust

BUT WHY? That's Why!

You know how despite your keenness in exemplifying sense of responsibility that even encompassing circumstances could attest to such commitment, however, some people try to invalidate it just so to elude their own ineffectuality at the expense of your credibility? That sucks! What’s worse is when you can’t seem to defend yourself when that person happens to be superior in position. Yet even worst is when such authority is used to rather gain on subordinates as a means to show who is boss… BUT WHY? This is one common occurrence in work places of which there are values we could learn from as well as do something about it. As normal as it is, we could be as natural in expressing disgust. That would similarly be understandable. With all the right and with circumstantial substantiation to back your claim, you could elevate the concern and refute the other party’s contention if only to point out your side of the story or perhaps even clear your name. BUT WHY? Being vocal about it thoug