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Showing posts with the label discrimination

Customer 101

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A lot has been written (and said) on how customer service should be carried out. Most often than not, it is through these insights that give customers such haughtiness; on the face of it, embodying their domineering clout over service providers. How about being the customer – the service-recipient? While wanting to satisfy their needs at the expense of people they feel are under their control, customers forget or are unmindful (and similarly insensitive) of the character behind the person at their disposal. For instance, the security guard we reprimanded for “arrogance” as per our own account or the “tactless” service crew we wanted fired could be responsible enough to enable themselves to work and feed their family. The accusation against them could have been blown out of proportion due to our self-centered inconsiderateness for how could they have not been “that uncaring” if only to likewise care for their family’s source of income. We have to remember that there are at least ...

When the Son Dims yet Radiates

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There is a correlation as to the term son with that of the Sun, both of which denote life-sustaining light. Like so, bearing of a son is sort of lighting the path towards the upholding of a man’s (father’s) legacy. An officemate was telling me how isolated he felt keeping his gender identity in the closet for the longest time from his family. Until, he pondered on liberation thus his revelation. His mother was apparently at a loss for words in disbelief. Yet the word spread… Closet queen no more, his true emancipation came recently when his most feared uncle, while intoxicated and already aware of his ‘gender issue’, expressed acceptance of his clandestine sexuality even referring to him as his niece. So much goes for ‘the son (light) of his brother’.  Disappointments are usually the sentiments (intensely for fathers) ( Father encourages students to maul 'gay' son at Dunoon Tech ... ) behind such disclosure, consequently compelling gay people to rather ‘stay in the closet’....

Behind yet at the forefront

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Yesterday, a Road Manager was coordinating with us on behalf of her represented celebrity in line with the latter’s scheduled autograph signing and photo op (photograph opportunity). She was keen on suggesting their preferred operation (i.e., set-up; queuing; security, et al.) for the said event. Demanding seemed to be how she expressed their provisions. Understandable as it is, she was making sure the occasion will turn out to be ‘fitting for a star’. How will these stars glitter more without those who outwardly switch their luster on? Then again, one would still considerably wonder how it would be like to be in that celebrity’s ‘comfortable shoes’… For a minute there, I thought of the wide-ranging difference between the life of the rich and famous and those who rely on salaries for the assurance of the former’s further convenience. Also, I’ve come to reflect on an article I wrote years back… sharing it with you, read on and appreciate the men behind the production of that what yo...

Grounded Stone

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While walking along roads, standing still or just loitering somewhere, whether we're being observant with what's going on or simply oblivious of our surroundings, there are reasons for all that are moving about or that of what's stationed in its designated settings. The bird that just flew by, chancing upon your dream car perhaps, even those of our current state and including the stone on the ground, all have a purpose. Everything happen or exist for a reason. Did it ever occur to you that spending a few seconds of your time, let's say, picking up what seems to be a useless stone can actually make considerable changes on how your (or others') day will come to pass... If the stone lying on the ground has life and a mind of its own, it could have picked-up itself to avoid being stepped-on or simply ignored but it doesn't have that capacity. If we're going to relate ourselves to that stone, most of us would like to change one or a few things concerning ou...